Privacy Policy
Effective August 6, 2026.
ModuPros Outdoor operates in Ontario, Canada. This policy describes how we handle personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you contact ModuPros Outdoor through this website, we collect the information you choose to provide — typically your name, email address, phone number, and details about your project.
How we use it
Your information is used to respond to your enquiry, discuss your project, and provide the services you have asked about. We collect only what is needed for those purposes, and we do not sell your personal information.
Consent
We rely on the consent you give when you submit an enquiry. You may withdraw that consent at any time by contacting us, subject to any legal or contractual obligations that require us to retain certain records.
Commercial electronic messages
Any commercial electronic messages we send are governed by Canada's Anti-Spam Legislation (CASL). Every such message identifies us and includes a way to unsubscribe.
Sharing
We share information only with service providers who help us operate this site and communicate with you, and where required by law. Some of those providers may store data outside Canada, in which case it is subject to the laws of that jurisdiction.
Retention
We keep enquiry information only as long as needed for the purpose it was collected, or as long as the law requires.
Cookies and analytics
This site loads no analytics, advertising or tracking scripts of any kind. There is no Google Analytics, no Google Tag Manager and no advertising pixel, and we set no cookies of our own. If that changes, this section will be updated before the change goes live.
The contact form is hosted by our customer-relationship provider and is served in an embedded frame from leadconnectorhq.com. That provider may set its own cookies when you interact with the form, and anything you submit is processed under their terms as well as this policy.
Your choices
You may ask us to access, correct, or delete the information we hold about you by contacting us on 905-327-5350 or through the contact page.
SMS / Text Messaging and Your Consent
How you opt in. You consent to receive text messages from ModuPros Outdoor when you give us your mobile number and ask us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at (905) 327-5350. Consent to receive text messages is not a condition of purchasing any goods or services.
What we send. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.
Frequency and cost. Message frequency varies and depends on your conversation with us. Message and data rates may apply, depending on your mobile carrier and plan.
How you opt out. You can cancel at any time by replying STOP to (905) 327-5350. We will send one confirmation and then stop texting that number. Reply HELP for help, or use the contact details at the end of this policy. Full details are in our Terms & Conditions.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile Information and Information Sharing
This section applies to the mobile number and text-messaging consent described above.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can stop messages at any time by replying STOP to (905) 327-5350, and reply HELP for help. Our full text messaging terms are in our Terms & Conditions.
How We Share Information
We share your information only as needed to run our business, and never in exchange for money:
- With service providers who work on our behalf — for example our website host, our customer messaging and scheduling platform, and our payment processor — who may only use it to provide that service to us.
- With subcontractors or technicians assigned to your job, limited to what they need to complete the work.
- When the law requires it, or to protect our rights, safety, or property.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security Practices
We take reasonable administrative, technical, and physical measures to protect the information you share with us, including:
- Serving this website over an encrypted HTTPS connection, so information you submit is encrypted in transit.
- Keeping customer records in access-controlled, password-protected accounts, limited to the people who need them to do their job.
- Using reputable third-party platforms for messaging, scheduling, and payment, and relying on their security controls rather than storing that data ourselves.
- Retaining personal information only as long as it is needed, and disposing of it when it is not.
No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by law.
Children's Privacy
This website and our services are intended for adults. You must be 18 or older to submit your information or consent to receive text messages from us. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. If we make a material change to how we handle your information, we will make that clear on this page.
Support and Contact Information
Questions about this Privacy Policy, our services, or our text messaging program? Reach ModuPros Outdoor here:
- Business name: ModuPros Outdoor
- Phone: 905-327-5350
- Text messaging: (905) 327-5350
- Text messaging help: reply HELP to any message from us
- Stop text messages: reply STOP to (905) 327-5350